Story-shaped Timeline
Open a matter and read its chronology as prose — pleadings, discovery, depositions, motions, settlement posture — citing every record. The 'gaps' section calls out what the file is missing.
For Legal & Compliance
The matter, told as a matter.
Lore turns a litigation matter, investigation, or regulatory inquiry into a chronological narrative with sourced citations — built for in-house teams running ServiceNow Legal.
For corporate legal departments, compliance teams, and regulated investigations functions running ServiceNow as the matter or case system of record.
What changes for you.
The pain points Lore™ targets in legal & compliance.
- Litigation holds and matter records accumulate hundreds of documents and email threads over months
- Privilege review depends on knowing exactly which document was shared with whom and when
- Outside counsel sends multi-doc PDFs that an in-house attorney has to triage by hand
- Investigations require a defensible audit trail of every document classification and share
In your vocabulary.
Same product, your terms. These features show up the same way in every industry; what changes is the language and the workflow they fit into.
Role-based external access
Outside counsel, co-counsel, expert witness, opposing party — each role sees only what their role permits. The role-access matrix is enforced at the API.
Auto-revoke on party-remove
When an attorney rolls off the matter, every share they hold is revoked automatically. SharePoint deletes the permission, the audit log captures the revocation.
Time-bounded shares
Every share has a configurable expiration. Privilege-conscious distribution; nothing lingers past its window.
Drag-and-watch multi-document splitting
Outside counsel sends a 100-page production with mixed exhibits. Gather AI splits and classifies it before the in-house attorney opens it.
IP-stamped API responses
Every API response carries copyright and product headers. The IP boundary is asserted on every byte; the audit trail is asserted on every grant and revoke.
Two-tier case summary
Generate a 200-word matter readout for the GC's portfolio review; expand to 500 words when you need the nuance. Editable in place as posture changes.
Confidence-routed human review
Anything the classifier is unsure about routes to a paralegal before it's filed against the matter. No silent mis-categorization of privileged correspondence.
Compliance anchors
- Attorney-client privilege controls
- Litigation hold + retention
- Audit-grade share logging
ServiceNow tables it runs on
-
sn_legal_matter -
sn_grc_audit -
custom_investigation_case
See Lore on a matter.
A short form gets you into a working demo against a synthetic case.